Henrik Morsing<= o:p>

2 Rowsham Road, Aylesbury

Buckinghamshire, HP22 5DZ=

+44(0)7920 473 574

DOB: 25/07/1975

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I am an AIX administrator with sixteen year= s of experience ranging from a small software company to enterprise businesses running critical 24x7 systems using the largest IBM servers available. I ha= ve extensive knowledge of IBM hardware and IBM's latest technologies, micro-partitioning and virtual I/O and knowledge of a range of other Unix systems including Solaris and Linux. I have worke= d with TSM backup systems, SAN and storage systems such as the ESS, NIM servers and HACMP clusters as well. I am also CATE certified which is IBM’s highest certification level.<= o:p>

I work happily in both teams and on my own.= I am quick to pick up the procedures and technologies of the team I join but = can also help develop processes where needed. Regardless of the roll I always w= ork hard on root cause analysis to prevent problems re-occu= rring which in the end result in a stable and efficient environment for my client= .

Work Experience

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Southern & Scottish Electrics BAU team. July 2013 – Present

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I returned to the BAU team to help manage a server farm that had grown from 5= 00 servers to 1200 servers and is now well beyond 2000. =

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· = B= AU support for over 2000 servers

· = S= cripting to fix monitors and batch jobs

· = B= ringing in Mirror Pools and writing associated monitors plus migration scripts=

· B= eing on 1-in-3 customer support rota covering everything from creating users and fixing batch jobs to recovering down services

· A= ssisting in frame shutdowns and service fail-overs to do firmware upgrades and repla= ce hardware

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Southern & Scottish Electrics project team. June 2012 – June = 2013

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T= he WebMethods 8.2 upgrade project is a stabilisation pro= ject and at the same time moving onto newer hardware. It will bring this messagi= ng system into a supported and reliable configurati= on at the same time as saving money by using newer hardware.

· = WebMethods migration project, version 6.5 to 8.2

· = I= nstalling, patching and configuring WebMethods 8.2

· = I= nstalling and configuring Terracotta cluster for WebMethods and working with networking team to set-up load balancer

· = S= upport for WebMethods developers and testers, troubleshooting and configuring WebMethods=

· = B= uilding LPARs to SSEs specifications on POWER7 hardware using dual VIOs, NPIV, logi= cal VLANs and virtual switches

· = U= sing NIM to build AIX 6.1 LPARs following strict SSE build procedures=

· = S= etting up mksysb and TSM backups of LPARs controlled b= y TWS

· = W= orking with DBAs to deliver LPARs to support Oracle databases

· = C= onfiguring fail-over systems for DR recovery

· = A= ssisting BORIS migration project by building LPARs and configuring for Oracle use

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Southern & Scottish Electrics BAU team. January 2012 – April 2012

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T= he aim of the BAU team at SSE is to deliver a stable, efficient service to the application teams and field engineers to rely on these systems for their to= ols. Root cause analysis is an important factor in reaching these goals. Identif= ying and fixing many root causes, I have enabled the BAU team to focus on other = more long term work and improvements<= o:p>

· = B= AU work on 500 AIX LPARs and 50 Solaris servers

· = E= nsuring successful TSM backups

· = U= sing TWS to run scripts for backups and housekeeping

· = R= esolved a number of long-term outstanding issues such as TWS monitor falsely alerti= ng, security monitor not writing logs, WebSphere log monitor sporadically writi= ng /proc.files instead of correct logs and monitor server’s PHP daemons constantly coredumping.

· = R= ecovered and rebuilt systems using NIM

· = R= ealising network issues on AIX LPARs and VIOs. Pro-actively undertook task to identi= fy and resolve problems fixing missing links in etherchan= nels, problem with etherchannel configurations, replacing broken adapters, upgrad= ing all links to gigabit and migrating channels in Shared Ethernet Adapter fail-over set-ups to go to separate switches, all done concurrently with-out affecting users

· = F= ixed and amended monitoring scripts, wrote network monitoring script to identify problems such as link down detection, etherchannel aggregation issues and multiple double gateways

· = A= dded monitoring for paging space and VG quorum flags not set correctly, disk attributes and LV mirroring policies. Also fixed monitor not treating vscsi devices correctly.

· = A= dvising project team in setting up new VIO systems using VLAN and Shared Ethernet fail-over

· = M= apping VIO disk LUNs through vhosts to client partitio= ns and setting up MPIO multipathing through VIO pairs<= o:p>

· = F= ixing a number of long-term outstanding issues such as slow servers, erratic scri= pts and repetitive monitoring alerts

· = R= esolved issue with failed TWS fail-over caused by multiple default gateway and subsequently wrote monitor to identify similar problems across all servers<= o:p>

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IBM Hursley. October 2011 – October 2011<= o:p>

= Specific time restraint project to build plug-and-play servers for three local fire services. Creating and deliver and plug-in solution with useful documentation meant t= hat the fire services don’t need to hire expensive IT people. All done with-in the 12 days given<= o:p>

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· = B= uilding procedure control system for fire services

· = S= etting up RAID 5 and installing VIO

· = B= uilding AIX LPARs using IVM on p710s = to run MQseries, DB2, Message Broker and BPM

· = S= etting up bridged HEA and virtual Ethernet and setting them up as an etherchannel device on the LPARs for redundancy

· = C= loning installed systems using virtual optical drives on VIO server

· = S= etting up call-home services

· = W= riting manual for installing p710 with VIO, AIX LPARs and software from scratch

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Lloyds TSB. February 2011 – June 2011

Taking over a non-functioning email and snail mail insura= nce quote and renewal system, our task was to get the system production ready a= nd tested within the given four months. Working mainly to fix proprietary scri= pt and debug WebSphere logs, this project successfully went live on the date planned meaning no un-expected costs for the client

· = S= upporting EngageOne insurance letter system

· = S= upporting testing of EngageOne updates by verifying succe= ssful transactions and helping testers investigation why transactions failed=

· = S= upporting go-live and investigating issues

· = D= eploying software and managing configurations using ClearCase

· = C= oordinating and assisting TWS implementation on the EngageOne platform

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GlaxoSmithKline.<= span style=3D'mso-spacerun:yes'> March 2010 – December 2010

·      =    B= uilding LPARs on POWER6 hardware using HMC v7 and NIM

·      =    A= llocating storage for AIX installation on NetApp netfilers

·      =    I= nstalling SAP

·      =    Z= oning Brocade SAN switches

·      =    R= esolving incidents and problem tickets on NetApp storage and Brocade switches <= /o:p>

Virgin Media.<= /span><= span style=3D'mso-spacerun:yes'> March 2009 – December 2009

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·      =    T= asked to make Ebilling system PCI compliant, consisti= ng of AIX and Linux systems and involving peripheral systems as well such as email servers, FTP servers, TSM backup system, web servers and WebSPhere application server.

·      =    R= esponsible for technical side of E-billing stabilisation project

·      =    S= etting up NIM server

·      =    P= atching production servers incl. keeping on top of emergency security patches<= /o:p>

·      =    C= onfiguring Sendmail

·      =    I= mplementing and testing Netcool monitoring on whole platform working with the monitoring team

·      =    W= riting monitoring scripts for Netcool

·      =    I= mplementing TripWire file integrity system

·      =    S= etting up scripts to monitor inactive user accounts

·      =    U= pgrade and configure TSM clients

·      =    U= pgrading HMC from v5 to v7

·      =    C= onfiguring HMC dial-home

·      =    F= ixing numerous HACMP problems

·      =    W= orking with PowerPath using EMC storage on HACMP platf= orm

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McKesson.<= span style=3D'mso-spacerun:yes'> September 2008 – November 20= 08

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·      Main person on Registrations project – Building servers, storage and SAN. Running on p690 LPARs, AIX 5.3 cloned via NIM, ESS storage, SAN+zoning, NIM+mksysb cloning, setting up HACMP cluster

·      Wrote script to gather system data daily for all servers

·      Migrated NHS hub cluster from POWER4 to POW= ER5 systems and setup HACMP

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Pipex Homecall.= December 2007 – May 2008

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·      Installing, designing and building p570, including setting up VIO server and four partitions using virtual ethernet and SAN disks

·      Configuring and assigning LUNs on ESS for n= ew systems and migrating data between systems

·      Supporting the TSM team in running the TSM server and migrating from a 3584 library to DataDomain= NAS devices

·      Configuring flashcopy<= /span> for data replication between systems on the ESS

·      AIX redesigning and cloning of systems usin= g flashcopy, NIM and mksysb=

·      Day-to-day support of existing systems=

·      Maintaining and configuring SAN and zoning = when adding new clients

·      Maintaining ESS, working with IBM adding new disk arrays, splitting into LUNs, setting up Flashcopy= and assigning to clients.

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VISA Europe.<= span style=3D'mso-spacerun:yes'> May. 20= 07 – October 2007

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·      Day-to-day support of 180 AIX systems and 2= 50 Solaris systems

·      Doing firmware upgrades and hardware maintenance on POWER 5 systems

·      Building LPARs on POWER4 and POWER5 systems using NIM

·      Supporting HACMP clusters including doing upgrades

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A= ttenda. April. 2006 – April 2007

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·      Day-to-day support of 30 managed Unix clients running Solaris, Linux and AIX dealing wi= th incidents and communicating with clients.

·      Main technical expert on our two AIX client= s, Nisa Todays and DeLaRue, = running mainly on P690s and p570s, supporting requests, doing troubleshooting and maintenance and assisting in migrating environments from POWER4 to POWER5

·      Supporting HACMP clusters including doing upgrades

·      Implementing changes to systems requested by clients.

·      Ensuring reliable backups were running daily and assisting with restores using Netbackup.

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Camelot Interactive.<= span style=3D'mso-spacerun:yes'> Oct. 2003 – March 2006<= /o:p>

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·      Main AIX responsible in EuroMillions project, installing, advising and supporting the development and production servers. Also involved in installing the main EuroMill= ions draw application and quality approving the installations in the UK and Spai= n.

·      Building test, development and production A= IX servers for project Oxford both at main site and backup site. Implementing = NetHSM encryption devices to be used with project Oxf= ords store terminals (FastPay)

·      Main technical person on capacity upgrade project replacing two p690 with new p570 and p510 servers. I was working on this project from beginning to end getting new hardware in house, racking a= nd cabling, building servers from NIM mksysb image networking and configuring them and working with the applications team. Also built virtual I/O servers supplying disk and network to the partitions= .

·      Supporting database servers for the sales a= nd marketing team

·      Supporting SUN Solaris server running our D= NS and mail servers

·      Built NIM servers for easy building and upgrading of servers.

·      Administering four IBM p690 systems includi= ng designing partitions for maximum availability and installing AIX and softwa= re

·      Managing TSM server and tape library ensuri= ng reliable daily backups of all servers as well as doing capacity planning

·      Installing StorWatch Expert and SANavigator to manage and monitor McData switches and ESS storage system assisting in performance tuning and avoiding storage growth problems
·      Administering ESS storage system by allocat= ing storage to hosts and monitor storage growth and performance.

·      Doing day-to-day support by responding to incident reports from the operators. Also doing overnight call-out.

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Safeway plc.   Nov. 2002 – Oct. 2003<= o:p>

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·      =    C= apacity planning and installing p690s and partitions. Installing and configuring AI= X on partitions.

·      =    D= B2 DBA tasks, mainly configuring connectivity from AIX servers to DB2 on the mainframe

·      =    S= etting up fibre cards and SDD multi path drivers in connection with building new S= AN and installing McData switches

·      =    M= anaging TCP/IP and SNA networking on AIX including setting up Ethernet and ESCON li= nks

·      =    I= nstalling MQSI hub with DB2

·      =    P= lanning web portal running WebSphere and HACMP

·      =    D= oing performance tuning on our Business Objects partitions.

·      =    I= nstalling TSM clients and testing our new mainframe TSM system in co-operation with o= ur automation team.

·      =    D= ay-to-day support and troubleshooting.

·      =    I= nstalling AIX and software.

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PBS Data A/S, Copenhagen   Aug. 2001 – Jun. 2002<= o:p>

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·      =    D= oing systems administration of AIX on IBM’s RS/6000 and managing five SP systems with PSSP.

·      =    W= orking on several software systems doing trouble shooting, capacity planning, documentation and planning strategies on our computer systems.

·      =    I= nstalling and planning configurations of all our SP systems and stand-alone pSeries systems

·      =    W= orking with backup and software systems such as OnDemand, DB2 and Oracle.

·      =    P= lanning and implementing security strategies together with our audit and security department.

·      =    I= nstalling and supporting HACMP clusters.

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International Data Post, Copenhagen   Feb. 1999 – Jul. 2001<= o:p>

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·      =    D= oing systems administration on the company’s Unix computers used for development and testing for two years, working with AIX, Solaris, HP/UX, SCO UNIX and Linux.

·      =    I= nstalling and configuring new systems, setting up development environments and test systems.

·      =    D= oing maintenance, trouble shooting, performance tuning, backup and documentation= of the Unix computers.

·      =    A= lso involved in planning, setting up and supporting the network that consisted = of Cisco switches and a Cisco router. I have a lot of experience with TCP/IP a= nd routing on Unix and this in combination with wor= king on a Cisco network has given me a good knowledge of networks.

·      =    R= esponsible for support on hardware, software and operating systems. Responsible for procurement of hardware/software, maintenance agreements, developing IT strategies, etc. Advising my ‘customers’ and the management in = the company on what to buy and how to design the systems. Did analysis on what = to buy for projects.

·      =    L= ater working in the customer service department supporting = ePost/Open2, a hybrid mail system. In connection with this I worked with InfoPrint Manager, Prisma+APA, Oracle and MQseries. Was t= he main responsible person on InfoPrint Manager an= d Prisma+APA.

<= span style=3D'mso-list:Ignore'>·        D= oing installation and trouble shooting on our customer’s ePost/Open2 installations and = was deeply involved in testing of new patches and releases of the system.

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E= ducation<= o:p>

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1992-1994 Graduated from high school in Ringkøbing, Denmark, Ringkøbing Gymnasium

1994-1995 Six-month tour of duty with the c= ivil defence in Denmark

1996-1999 Studied mathematics, physics and = computer science at the University of Copenhagen (not finished)

T= raining and Certification

1999 IBM AU16, Advanced AIX System Manageme= nt and Problem Determination

2000 Azlan, Cis= co ICND (Interconnecting Cisco Network Devices)

2000 eHuset, So= laris Systems Administration I

2001 IBM AU91, SP Systems Administration I<= o:p>

2002 IBM CF21U, DB2 UDB Administration Workshop for UNIX

2002 IBM AU54GB, HACMP System Administration I: Planning and Implementatio= n

2003 IBM WF38GB, WebSphere Application Serv= er V4 (Advanced Edition) - Administration

2003 IBM AU70GB, pSeri= es Logical Partitioning (LPAR) for AIX

2004 InTechnology, TSM implementation and configuration

2005 IBM AU54GB, HACMP System Administration I: Planning and Implementatio= n

1999 Certified -- AIX 4.3 Systems Administr= ation

2003 Certified – p690 LPAR Technical Support

2006 Certified Specialist -- eServer p5 and= pSeries Administration and Support for AIX 5L V5.3

2007 Certified Specialist -- eServer p5 and= pSeries Enterprise Technical Support AIX 5L V5.3=

2007 Certified Specialist -- eServer p5 Virtualization Technical Support AIX 5L V5.3 IBM

2007 Certified Systems Expert -- eserver p5 and pSeries En= terprise Technical Support AIX 5L V5.3

2007 Certified Systems Expert -- eserver p5 Virtualization Technical Support AIX 5L V5= .3

2007 Certified Systems Expert – eServ= er p5 HACMP for AIX 5L

2007 IBM Certified Advanced Technical Exper= t -- IBM System p5